If you want to get notified whenever a gift card is redeemed (and which of your staff redeemed it), or you operate a business model that pays out money to your partners when they redeem a gift card you issued, and you want to track this, read on...

Before you begin - set up your user accounts

Before you do this, you will need to set up a user in your Gift Up! dashboard for every staff member. Or you could set up a user for every location and share the name & pin with all staff members in that location to avoid having a user account for every staff member.


How to track redeemed gift cards

There are 2 ways to track who redeemed a gift card and the value

  1. Set up an email notification so you know who accepted/redeemed a gift card and how much was redeemed off it.

  2. Use our Reports section in your dashboard and view the redemptions (or download it as a spreadsheet) by staff user, the value and when.


Tracking redeemed gift cards by email

If you are happy to use a manual system to track redeemed gift cards, you can just turn on our email notification for this event. Head over to https://giftup.app/account/notifications and enable the "Gift card redeemed" notification:

Then you will get an email that looks like this whenever a gift card is redeemed (notice how it contains the amount redeemed and the redeeming Gift Up! staff member's name): 

Tracking redeemed gift cards using Gift up! reports

To do this, head over to our Reports section in your dashboard and you will be able to view all redemptions in a time period, along with who , the value of the redemption and when. 

For example:

You can also download this data as a CSV file that you can open in any spreadsheet app.

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