You can upload some default artwork that applies to all the items you sell. You can also upload overriding artwork on a per-item basis. 

We do not currently support the ability for your customers to choose a design when buying a gift card. This is so that we can keep the checkout experience simple and reduce the work you have to do when setting up your Gift Up! account. 

However, you can change the designs you upload to Gift Up! as often as you like and it will not affect old gift card sales as we store the artwork standard with the gift card at the time of sale. This means that if you want to upload seasonal gift card artwork, you can without fear that it affects previous gift card orders.

How to upload default gift card artwork

Head over to in the dashboard, choose the "Artwork" tab and upload your new artwork. This will apply to all future gift cards you sell. 

How to upload different artwork for different items you sell

Head over to the item you want to upload alternative artwork for, edit it and upload alternative artwork. Once saved, when your customers select this item in your checkout, they will see the artwork change in real-time and it will be rendered onto the gift card they ultimately purchase.

Our gift card design requirements

We require a specific format for your gift card design:

  1. Format: PNG, GIF or JPG
  2. Size: 575 pixels wide by 385 pixels high

We highly recommend using Canva to design your gift cards. They have a huge template library for gift cards and we accept the exact size that Canva produces for their gift cards. To download your gift card design from Canva, follow these instructions.

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