Placing test orders is a great way to train your team (and yourself!) on how to redeem Gift Up! issued gift cards and to understand your customer's buying experience fully.
We've created a special test mode for doing exactly this. It allows you to place orders and issue gift cards, without taking payment or incurring any Gift Up! fees.
Enabling test mode
You can turn test mode on in your dashboard main menu:
Once you've turned it on you will be able to place a test order in your checkout. It's completely safe to turn this option on as:
- It's only turned on for you, your customers will still see the LIVE version of your checkout
- It only works in your current browser window session and whilst you are logged into the dashboard
Placing a test order
To begin, click the "Place test order" link and you'll be taken to a version of your checkout with test mode enabled. Here's how it will look...
All you need to do is fill out the checkout and place an order. We issue you with a fake Visa card to test the payment experience as well.
Once you've placed your order you will notice that the issued gift card is a little different to the live gift cards we issue. They have a big orange banner and a "TEST" watermark on them. We've done this so that your team can clearly see that the gift card was issued in test mode and is used for training safely.
You can also see the order in the dashboard, but you will notice that is it separated to your live orders.
After this you might want to also conduct a trial run to see how redeeming gift cards works.
Redemption can be tested through our mobile/web apps (great if you accept our gift cards in-store), our dashboard (if you do it at home afterwards!) and our API (if you're working towards a deeper integration with us).
Let's see how the test gift card gets redeemed using our mobile/web app...
1) Load up the redeem app and search or scan the test gift card that was just issued
2) Notice the warning message stating that this is a test gift card and should not be accepted if a customer presents you with one (not that they should be able to get hold of a test gift card of course).
You can then fully complete the process to partially or fully redeem the gift card as normal.
If you use any other integrations, like Zapier, WooCommerce, Ecwid etc... then you'll be happy to learn that the test gift cards also get pushed into those system so you can fully test how Gift Up! works. The only difference is that the gift cards we create in your ecommerce platform has a "-TEST" suffix on them.