You sure can! You can turn on an option (it's off by default) to ask your customers to pre-pay a tip when they buy a gift card for someone.

When you turn it on we will give your customers the chance to pre-pay for a tip using some default percentages (5%, 10%, 15%, 20%) or a custom amount.

Here's how it will look:

How to turn on tips in your checkout

Go to Settings > Checkout in your Gift Up! dashboard and turn on tips.


How do tips affect things like emails etc...?

We do a few things when an order is placed containing a tip:

  1. We notify the recipient in their email that a tip has been included / pre-paid on their gift card, but we do not tell them the amount of tip. 
  2. When you come to redeem the gift card using our mobile or web app in-store, you will also be told that a tip has been pre-paid, but again, not the tip value. 
  3. When you look an order in your dashboard you will see if a tip has been added and what the tip value was.
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