Connect Gift Up! to your Eventbrite account and we will enable your Gift Up! gift card codes to be used during checkout.
How to connect Gift Up! to your Eventbrite account
Head over to the Gift Up! integrations page and click "CONNECT" on the Eventbrite card...
You'll go through a process to authorize Gift Up! to be able to manage your Eventbrite account. All we'll be doing is creating discount that match the gift cards we issue for you (and making sure they can only be used while they are still valid!).
How Gift Up! works with your Eventbrite account
When you sell a gift card in your Gift Up! checkout we will automatically create a discount matching the gift card balance in Eventbrite that matches the gift card code that we create.
Now the gift recipient (the only person who knows the gift card code) can go to your Eventbrite page, order a ticket and use this code against that order.
Orders placed for more than the gift card value
If they place an order for more than the value of the gift card, then they just need to pay the balance as normal during the checkout.
$70 gift card, $100 order
$70 gift card balance applied as a discount
$30 balance to pay during checkout
$70 redeemed against the gift card, leaving a $0 balance
Orders placed for less than the gift card value
If they place an order for less than the value of the gift card then they will get the tickets for free, leaving a balance on the gift card to be used again later.
$70 gift card, $50 order
$70 gift card balance available, but only $50 is applied as a discount
$0 to pay during checkout
$50 redeemed against the gift card, leaving $20 balance
What about the remaining balance?
In the instance above, the coupon gets used up automatically by Eventbrite (as the original discount coupon was a one time use only coupon), but when the order gets placed in Eventbrite, we get notified and we reduce the gift card balance in Gift Up! to $20 and immediately re-create the discount coupon with the exact same code again, but this time with a $20 balance so your customer can come along again and place another order and use their remaining balance.
What Eventbrite plans does Gift Up! work with?
Gift Up! works with any Eventbrite plan, all the way from the Essentials plan to the Premium plan.
Do I pay fees twice? One for Gift Up! and one for Eventbrite?
No you do not. When a customer buys a gift card through Gift Up! you'll pay our 3.49% fee (assuming you're on our Pay as you go plan). When your customer comes to use their gift card in your Eventbrite checkout, because the ticket sale gets discounted by up to the gift card value, you'll get charged Eventbrite's fee on the difference to pay (if any).
If the gift card covers the ticket value completely, Eventbrite do not levy a fee on the ticket sale. If the gift card only covers part of the ticket value, Eventbrite charge their fee on the difference, not the full ticket value.