What do the emails look like?

When your customers buy a gift card (either for themselves or as a gift to someone else), we send an email to them depending on the options they selected during checkout.

You get to customize the email look & feel and wording if our default words are not quite right for your brand. 


What the recipient gets:

This is an example email, you can tailor the wording, logo, colors etc... in your dashboard. 


What the purchaser gets:

This is an example email, you can tailor the wording, logo, colors etc... in your dashboard. 


What emails get sent?

We send different emails depending on the options selected during purchase:

If the customer buys a gift for someone else & elects to send it to the recipient

  • We send the gift card to the recipient (with no purchase values/cost in it at all)
  • We send a receipt to the purchaser (with a copy of the gift card)

If the customer buys a gift card for someone else & elects to send it to themselves

  • We send a receipt to the purchaser's email address only along with the gift card(s) they bought

If the customer buys a gift card for themselves as a credit

  • We send a receipt to the purchaser's email address only along with the gift card(s) they bought. The wording in the email changes to not insinuate they bought it as a gift and instead bought it for themselves.
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