What do the emails look like?

When your customers buy a gift card (either for themselves, or as a gift to someone else), we send an email to them depending on the options they selected during checkout.

You get to customize the email look & feel and wording if our default words are not quite right for your brand. 


What the recipient gets:


What the purchaser gets:


What emails get sent?

We send different emails depending on the options selected during purchase:

If the customer buys a gift for someone else & elects to send it to the recipient

  • We send the gift card to the recipient (with no purchase values/cost in it at all)
  • We send a receipt to the purchaser (with a copy of the gift card)

If the customer buys a gift card for someone else & elects to send it to themselves

  • We send a receipt to the purchaser's email address only along with the gift card(s) they bought

If the customer buys a gift card for themselves as a credit

  • We send a receipt to the purchaser's email address only along with the gift card(s) they bought. The wording in the email changes to not insinuate they bought it as a gift and instead bought it for themselves.
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