How do my customers check their gift card balance?
You can turn on a balance checking feature in your checkout that enables your customers to visit your Gift Up! drop-in checkout and enter their gift card code. We then respond with their remaining balance and expiry date (if applicable).
How to enable balance checking
Head over to Settings > Checkout and turn on the option to allow your customers to check their balance.
Once that option is enabled, you'll see a "Check a gift card balance" link in your checkout footer.